We're confident you'll enjoy our products as much as we enjoy designing them for you. If, however, you are dissatisfied with your order please contact us within 10 business days of delivery:
Due to the nature of bespoke products which have been tailored to your specifications these items may not be returned.
To be eligible for a return for all other non-bespoke products, your item must be unused, in the same condition that you received it and in its original packaging. Once your return is received and inspected, we will notify you that we have received it and if it has been approved for a refund.
If your request is approved, then your refund will be processed, and a credit will be given.
You are responsible for covering shipping costs to return the item. All shipping and handling costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.